Frequently Asked Questions
How long will it take for my bra to be made?
It generally takes 4 to 8 weeks, as we don't keep a stock of bras on hand - we literally start making your bra once you order it. It's part of our mission to reduce overstock and minimize waste. If you're ordering a completely custom bra, the time will increase. You'll be notified when you place your order with an estimated delivery date.
What's the difference between ready to wear, customizable bras and a fully custom bra?
Our customizable bras allow you to take your measurements and select a style, a band size and cup size to fit your body. They are made once you place your order.
In a ready to wear bra that you would purchase from most lingerie brands, the cup and band sizes are fixed. If you need an A cup and a 40 band, it likely doesn't exist.
With our fully custom bra service, you receive personal fitting consultations with our head bra maker. The bra will be designed and completely customized to your body and your needs. We also have a larger selection of fabrics and laces available for custom clients. If you have had a mastectomy, have significantly different sized breasts, or struggle to find a bra that fits you for other reasons, this is the best option.
Where do you source your materials?
We source our materials from ethical, reputable suppliers and choose the most sustainable options available, sourcing from Canadian producers whenever possible. Please ask us if you'd like more details.
Why are your products so expensive?
You're comparing a custom-made product to a mass-produced, ready to wear product, and that isn't a fair comparison. Custom bra and lingerie makers are some of the most knowledgeable and highly respected professionals in the fashion industry. The knowledge and skill required to not only create a bra, but to custom-fit it to an individual, is not commonly held. Bras are highly engineered garments that need to be made from good quality materials in order to last.
Did you know that every single bra in the world is made by hand? Somewhere, someone sewed every stitch of the bra you are wearing. It usually takes a bra company six months or more to design, test, and draft a pattern. Then, add in the cost of materials. Think about how long it takes to construct a garment – even in a large industrial factory, it is going to take several hours of labour.
Now look at your price tag. If your bra is under $40, do you think the labourers who sewed it are earning a living wage? Do you think the fabrics and materials were ethically sourced?
Our bras are made for each individual person that makes an order.
The bras are made right here in St. Stephen, Canada, and labour is charged at a living wage. We source beautiful, high-quality materials for you so that your bra lasts as long as it can.
Our bras are not expensive – they are a bargain!